1. Introduction
South Downs Australian Labradoodles (SDAL) is committed to maintaining robust privacy protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use, and safeguard the information you provide to us, and to assist you in making informed decisions when using our Service.
For purposes of this Agreement, "Site" refers to the South Downs Australian Labradoodles website, which can be accessed at www.southdownsaustralianlabradoodles.co.uk.
"Service" refers to the breeder's services accessed via the Site, where users can contact us through our interactive contact form.
The terms "we," "us," and "our" refer to SDAL.
"You" refers to you, as a user of our Site or our Service.
When accessing our Site, you will be able to accept, tailor, or delete the cookies we use via our interactive 'pop-up' cookie banner. By accepting, you agree to our use of such cookies, and you consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.
2. Information We Collect
We collect "Non-Personal Information" and "Personal Information."
Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, preferences generated based on the data you submit, and the number of clicks.
Personal Information includes your email, address, and general contact information pertinent to your inquiry, which you submit to us through our website's interactive Contact Forms.
2a. Information Collected via Technology
To activate the Service, you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do not need to submit further Personal Information unless you choose to provide it within the contact form, which may include your address, contact number, and reason for submission.
However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the "referring URL"), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
SDAL may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
2b. Children’s Privacy
The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at: debbie@southdownsaustralianlabradoodles.co.uk.
2c. Annual Accounting Report
We are legally bound to complete annual accounts. We send all relevant information to our accountants to independently perform this for us, and at this time, they have access to our database of transactions. We also share data with statutory organisations such as HMRC, with whom we are legally obliged to share data.
3. How We Use and Share Information
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for SDAL, such as the servers for our email communications who are provided access to users’ email addresses for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about upcoming shows, events, and the like.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security, or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Service and customise the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
4. How We Protect Information
We implement security measures designed to protect your information from unauthorized access.
We further protect your information from potential security breaches by implementing certain technological security measures, including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
5. Your Rights Regarding the Use of Your Personal Information
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in any promotional email.
Please note that notwithstanding the promotional preferences you indicate, we may continue to send you administrative emails, including, for example, periodic updates to our Privacy Policy.
6. Links to Other Websites
As part of our Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.
We encourage our users to read the privacy statements of other websites before proceeding to use them.
7. Website Hosting, Data Storage, and Wix's Role
This website, www.southdownsaustralianlabradoodles.co.uk, is created on the Wix Studio platform and hosted by Wix. This means that your information, including both Personal and Non-Personal Information collected via the Site, is processed and stored through Wix’s data storage, databases, and general Wix applications. Wix operates a global infrastructure, utilizing a combination of its own data centers and leading cloud service providers, including Google Cloud (often referred to as "Google Global" infrastructure) and Amazon Web Services (AWS). This multi-cloud approach helps ensure robust performance, reliability, and security for our website and your data.
Wix's Use of Cookies and Tracking Technologies:
As a platform provider, Wix employs various types of cookies and similar technologies on sites built using its services, including this one. These cookies serve several purposes:
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Essential/Strictly Necessary Cookies: These are vital for the basic functionality of the website, enabling features like security, session management, and ensuring the platform operates correctly. They do not collect personal information for tracking or marketing.
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Functional Cookies: These enhance user experience by remembering preferences (e.g., language settings) or enabling specific features.
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Analytics and Performance Cookies: Wix uses these to monitor and analyze the performance, operation, and effectiveness of its platform and our website. This includes tracking anonymous usage data, such as page views, time spent on pages, and general site navigation patterns. This information helps us understand how users interact with our site and allows us to improve its design and content. While this data is largely non-personal, it contributes to aggregated statistical insights.
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Third-Party Analytics: Our website may also integrate or utilize features that employ third-party analytics tools (e.g., Google Analytics). These tools, either directly through Wix integrations or implemented by us, may set their own cookies and collect information about your Browse activity on our site. This data is generally used to generate reports on website traffic and user engagement. Such third-party services operate under their own privacy policies.
Your Control Over Cookies:
When you first access our Site, our interactive 'pop-up' cookie banner provides you with the ability to accept, tailor, or decline non-essential cookies. By choosing to accept, you consent to the use of such cookies as described in this Privacy Policy. If you choose to decline or tailor your preferences, certain non-essential functionalities or analytical tracking may be limited.
Wix stores your data on secure servers behind a firewall. For a comprehensive understanding of Wix's own data handling practices, security measures, and the specific types of cookies they employ, we strongly recommend reviewing their official Wix Privacy Policy.
8. Changes to Our Privacy Policy
SDAL reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified when you contacted us previously or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
9. Contact Us
You can request that we erase any personal information that we hold about you, and we will always do our best to comply with such a request, subject to having to retain any details stipulated by regulatory bodies such as financial transactions that we are legally bound to retain for seven years.
In all instances above, please contact us:
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by using the CONTACT form on our website.
Or you may write to us or call:
South Downs Australian Labradoodles
Telephone: 07463228331
10. Complaints
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
